Effective Date: July 21, 2026 Last Updated: July 21, 2026

Meenakshi Group (“we”, “us”, “our”) operates the website meenakshigroup.com/elan/ (“Site”) to provide information about Elan, an ultra-luxury residential project located in Khajaguda, Kokapet, Hyderabad, Telangana (RERA Registration No: P02400005947, registered with the Telangana Real Estate Regulatory Authority at rera.telangana.gov.in).

This Privacy Policy explains how we collect, use, disclose, and protect information you share with us when you visit this Site, submit an enquiry, schedule a site visit, or otherwise interact with us. By using this Site, you agree to the practices described below.

1. Information We Collect

  1. a) Information you provide directly When you fill out a form on this site (e.g., “Schedule a Visit”, enquiry form, callback request), we collect the following:
  • First name and last name
  • Email address
  • Phone/contact number
  • Any additional details you choose to share (e.g., preferred unit size, budget, visit date)
  1. b) Information collected automatically When you browse the site, we automatically collect the following:
  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on Site, referring/exit pages
  • Approximate location (city/region level, derived from IP)
  • Cookie and pixel data (see Section 3)

We do not knowingly collect sensitive personal data (financial account numbers, government ID numbers, or health data) through this site. Please do not submit such information through our forms.

2. How We Use Your Information

We use the information collected to:

  • Respond to your enquiry and schedule site visits
  • Share project details, pricing, floor plans, and availability updates
  • Send follow-up communication via call, email, SMS, or WhatsApp regarding Elan
  • Improve Site content, layout, and user experience
  • Run and measure the performance of our marketing campaigns (Meta/Instagram, Google Search and Display)
  • Comply with legal and regulatory obligations, including RERA disclosure norms

We do not use your data for any purpose unrelated to Elan and Meenakshi Group’s real estate offerings without your consent.

3. Cookies and Tracking Technologies

This Site uses the following third-party tools to understand visitor behaviour and measure ad performance:

  • Meta Pixel (Facebook/Instagram): tracks page visits and form submissions to measure and optimise our Meta advertising campaigns and to build custom/lookalike audiences.
  • Google Analytics 4 (GA4): collects aggregated, anonymised usage statistics to help us understand how visitors use the site.
  • Google Ads (Conversion Tracking): measures the effectiveness of our Google Search and Display campaigns.

These tools may place cookies or similar technologies on your device. You can control or disable cookies through your browser settings; note that some site features (such as form auto-fill) may not function correctly if cookies are disabled. Data collected through these tools is governed by the respective privacy policies of Meta Platforms Inc. and Google LLC.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Meenakshi Group’s internal sales and CRM team, to follow up on your enquiry
  • Meta Platforms Inc. and Google LLC, in aggregated/hashed form, solely for advertising measurement and audience targeting as described in Section 3
  • Authorised channel partners or brokers, only where you have been referred through them
  • Government or regulatory authorities, where required by law, including RERA compliance requirements

We do not share your data with unrelated third parties for their independent marketing use.

5. Data Retention

We retain your enquiry data for as long as necessary to respond to your enquiry, complete the sales process, and comply with applicable legal, accounting, or regulatory requirements. You may request deletion of your data at any time as described in Section 6.

6. Your Rights

In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law, you have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate or incomplete data
  • Withdraw consent for further marketing communication at any time
  • Request erasure of your personal data, subject to legal retention requirements
  • Lodge a grievance regarding how your data has been handled (see Section 8)

To exercise any of these rights, contact us using the details in Section 8.

7. Data Security

We implement reasonable technical and organisational safeguards to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Grievance Officer

In accordance with the Information Technology Act, 2000, and the DPDP Act, 2023, the following Grievance Officer has been appointed for this site:

Grievance Officer: Grievance Officer, Meenakshi Group Email: sales@meenakshigroup.com Address: Meenakshi Group, #119, Road Number 10, Sravanthi Nagar, ICRISAT Colony, Jubilee Hills, Hyderabad, Telangana – 500045

We aim to acknowledge and address grievances within 30 days of receipt.

9. Children’s Privacy

This Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

10. RERA Disclaimer

Information on this site is for general informational purposes only and does not constitute an offer or contract. Please refer to the official RERA registration details for Elan (RERA No: P02400005947) at rera.telangana.gov.in before making any purchase decision.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions about this Privacy Policy or your data, contact:

Meenakshi Group #119, Road Number 10, Sravanthi Nagar, ICRISAT Colony, Jubilee Hills, Hyderabad, Telangana 500045 Phone: +91-97605 77777 Email: sales@meenakshigroup.com